What it costs to use PerfDog
All the details about what we charge for, what we don't, and why.
Overview
In a nutshell:
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We only make money when you do.
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We charge a processing fee based on how much you charge.
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You cover credit card fees.
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The PerfDog application website is free to use.
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You get a free club website - no strings attached.
That's it! We'll spell out all the details below. 😀
Installation
There's no charge for installation, or set up, or configuration, or anything else related to getting started.
In fact, there's nothing to install. Just point your browser to PerfDog and go!
Usage
We don't charge based on usage.
We don't care how many users, club members, computers, tablets, or phones you have.
We also don't care how many times you sign in, how many images you add to your free club website, or how many emails you send to your entrants, volunteers, or club members.
Just use the site and enjoy it, stress-free.
Maintenance
We don't charge licensing fees, maintenance fees, monthly fees, annual fees, bandwidth fees, upgrade fees, event listing fees, overage fees, or anything else related to your free club website, listing your events, or simply using the site.
So, how DO we make money? Through processing fees based on what you charge.
If you don't charge anything, neither do we. For example, just need a headcount for lunch? Free. Putting on a club picnic or fun day? Still free.
Fees
Okay, here's what you've been waiting for - the dreaded "fee" word.
Just remember that we don't charge fees if you don't, so you started it!
Fee types:
- Processing fees based on what you charge
- Credit card fees based on the amount paid that way
- Check fees to cover the cost of printing and mailing
- Settlement fees to send your final proceeds
Processing fees
These are non-refundable fees based on what you charge.
Examples:
- $50 entry fee, we charge $3
- $20 club membership, we charge $2
The full list of processing fees is in the club agreement.
It's your call: add our processing fee to what you charge or take it out of your proceeds.
Credit card fees
We deduct all credit card processing fees (which we call electronic payment processing fees in the club agreement) from your proceeds.
To keep things simple, we use a flat rate of 4% instead of charging a different amount by type of credit card, bank, processing network, and other factors.
Check fees
We charge $3 for every check we need to print and mail.
Although it's rare, this happens when somebody pays by check then later requests a refund check instead of keeping a site credit.
Note that we DO NOT charge a fee to receive paper entry forms or checks mailed to us to pay for entries.
Cancellations
Because processing fees are non-refundable, we let you decide who pays them when an entry, part of an event, or an entire event gets cancelled.
Some clubs choose to pay these fees on behalf of entrants when things are cancelled and some don't - it's entirely up to you.
In most cases where the club pays them, however, the club usually expects a significant number of entries from professional handlers. Enough said on that topic.