PerfDog privacy policy

Last Revised: August 3, 2023

Privacy policy summary

PerfDog Inc. (henceforward 'PerfDog', 'we' or 'us') understands that users care about their privacy and how their personal information is used and shared. As such, we at PerfDog have a firm commitment to the privacy and protection of our users.

This privacy policy applies to perfdog.com, owned and operated by PerfDog. This policy describes how we collect and use the personal information you provide on our web site. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. By visiting our site, you are consenting to the practices described in this privacy policy.

Please also visit our Terms of Service which establishes the use, disclaimers and limitations of liability governing the users of our web site. Capitalized terms that are not defined in this document have been defined in our Terms of Service.

Our guiding principles

1. We only collect necessary information about you
2. We do not share personally identifiable information except for obvious reasons
3. We will not spam you

What information do we collect about you?

User-provided information - PerfDog only collects personally identifiable information that users have voluntarily provided to us. We only ask for information that's necessary for you to access, use and pay for our Service, enter activities, and maintain your membership in a club. This information may include, but is not limited to, names, email addresses, mailing addresses, phone numbers, and credit card numbers. If you correspond with us by email, we may retain the content of your email messages and our responses so that we can provide you with better customer service. We also store information that you have indirectly provided to us via your Content.

Log file information - Information is automatically reported by your browser each time you access a web page. When you use the Service, our servers automatically record certain information that your web browser sends. These server logs may include information such as your web request, Internet Protocol (IP) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information. We use this information to analyze trends, to administer the site, to track users' movements around the site, and to gather demographic information about our user base.

What do we use your information for?

We use your personal information only to provide you with the expected features and functionality of the Service and respond to customer service requests. By providing PerfDog your email address, you consent to our using the email address to send you critical Service notices, including any notices required by law, in lieu of communication by postal mail.

We may also use your email address to send you other messages, including company news, updates, related product or service information, etc. Out of respect for your privacy, you may choose to stop receiving these messages by following unsubscribe instructions included in these emails or you can email us at help@perfdog.com.

When would we share your information?

PerfDog does not sell, trade, rent or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., to process your credit card transactions or provide customer support services). These companies are authorized to use your personal information only as necessary to provide these services to us.

We may store personal information in locations outside the direct control of PerfDog (e.g., on servers at hosting providers).

We may also disclose your personal information:

• as required by law, such as to comply with a subpoena, or similar legal process
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
• if PerfDog is involved in a merger, acquisition, or sale of all or a portion of its assets (you would be notified via email and/or a prominent notice on our web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information),
• to other users of the Service when they search for users by name, email address, mailing address, or other personal information that matches yours
• to any other third party with your prior consent to do so

If you invite another user to share your Content, we will share the Content with that user.

How can you access your information?

If your personally identifiable information changes, or if you no longer desire our Service, you may correct, update, amend or remove it by making the change on your profile page or by contacting us by email or postal mail at the contact information listed below. We will respond to your request to access within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

What tracking technologies do you use?

We use cookies on our site. A cookie is a small text file that is stored on a user's device for record-keeping purposes. See our Cookie Policy for details.

We also collect information about your interaction with our Service, including the resources that you access, pages viewed, how much time you spent on a page, and how you reached our website. We also log the details of your visits to our site and information generated in the course of using our website, such as mouse movements, clicks, page visits, and text entered. We may share this information with a trusted third party to analyze and organize any collected data on our behalf and at our express direction.

How do we protect your information?

The security of your personal information is important to us. We encrypt the transmission of all information on our web site using secure socket layer technology (SSL).

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our web site, you can email us at help@perfdog.com.

We use a world class credit card processing provider called Stripe to ensure your information is well protected. PerfDog never stores your credit card information, but you may be asked by Stripe if you want them to remember your information to make future payments easier. If you allow them to remember your credit card information, that data is stored by Stripe in a highly secure fashion.

What else should you know about?

Changes to our privacy policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this web site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Questions or comments?

If you have any questions, concerns or comments regarding this privacy policy, please do not hesitate to contact us. We're serious about making you feel comfortable about your security and privacy with us.

Contact us

Email: help@perfdog.com