Contact Policy

You agree to receive email from PerfDog:

1. Related to your transaction
2. On behalf of activity administrators and club officials regarding your participation

Cancellation and Change Policy

 

For events giving partial refunds (reduced by processing fee):

• You may cancel all or part of your participation in an activity at any time. Depending on when you cancel, you may or may not be eligible for a refund or a partial refund of the fees you paid.
• Refunds will be given for cancellations made prior to the closing date, less an administrative fee of $3 per entry.
• No refunds will be given for cancellations after the closing date.
• You may make changes prior to the closing date, but not after. Changes incur a fee of $3 per entry.
• You may choose to keep any refunds you receive as a site Credit. Credits may be used for any purchase on the website and they do not expire. You may convert a Credit into a paid Refund at any time.
• People who pay only with a Credit Card may receive their Refund in the form of a credit to the Credit Card that was used to make the original purchase, or they may request a Refund Check. People who pay with Checks or a combination of Checks and Credit Cards may only request a Refund Check.
• The amount of all Refund Checks will be automatically reduced by an Administrative Fee of $3 to cover check processing, printing, and mailing costs.

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For events providing a full refund:

• You may cancel all or part of your participation in an activity at any time. Depending on when you cancel, you may or may not be eligible for a refund.
• Refunds will be given for cancellations made prior to the closing date.
• No refunds will be given for cancellations after the closing date.
• You may make changes prior to the closing date, but not after.
• You may choose to keep any refunds you receive as a site Credit. Credits may be used for any purchase on the website and they do not expire. You may convert a Credit into a paid Refund at any time.
• People who pay only with a Credit Card may receive their Refund in the form of a credit to the Credit Card that was used to make the original purchase, or they may request a Refund Check. People who pay with Checks or a combination of Checks and Credit Cards may only request a Refund Check.

Waiting list Policy

For entries made online at perfdog.com: 

• ​You will not be charged for waiting list items unless an administrator allows them.
• You can cancel or change your waiting list items at any time without fees.
• Check your email daily, including your spam folder, because an administrator may allow a waiting list item at any time and you may need to confirm and pay for it quickly to avoid going back on the waiting list or having the item cancelled.
• If any of your waiting list items are allowed by an administrator:
   
  • We will send you email with instructions on how to pay before a deadline set by the administrator.
  • Your items will not be confirmed until you pay with a credit card online (or agree to pay with a check if the administrator allows this option).
  • After your items are confirmed, the standard terms for cancelling and changing those items will apply.

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For entries made by mail:

AKC Policy

AKC Rules, Regulations, Policies and Guidelines are available on the American Kennel Club website: www.akc.org

I certify that I am the actual owner of the dog, or that I am the duly authorized agent of the actual owner whose name I have entered above. In consideration of the acceptance of this entry, I (we) agree to abide by the rules and regulations of The American Kennel Club in effect at the time of this event, and any additional rules and regulations appearing in the premium list of this event and entry form and any decision made in accord with them. I (we) agree that the club holding this event has the right to refuse this entry for cause which the club shall deem sufficient. In consideration of the acceptance of this entry and of the holding of this event and of the opportunity to have the dog judged and to win prizes, ribbons, or trophies, I (we) agree to hold the AKC, the event-giving club, their members, directors, governors, officers, agents, superintendents or event secretary and the owner and/or lessor of the premises and any provider of services that are necessary to hold this event and any employees or volunteers of the aforementioned parties, and any AKC approved judge, judging at this event, harmless from any claim for loss or injury which may be alleged to have been caused directly or indirectly to any person or thing by the act of this dog while in or about the event premises or grounds or near any entrance thereto, and I (we) personally assume all responsibility and liability for any such claim; and I (we) further agree to hold the aforementioned parties harmless from any claim for loss, injury or damage to this dog. Additionally, I (we) hereby assume the sole responsibility for and agree to indemnify, defend and save the aforementioned parties harmless from any and all loss and expense (including legal fees) by reason of the liability imposed by law upon any of the aforementioned parties for damage because of bodily injuries, including death at any time resulting therefrom, sustained by any person or persons, including myself (ourselves), or on account of damage to property, arising out of or in consequence of my (our) participation in this event, however such, injuries, death or property damage may be caused, and whether or not the same may have been caused or may be alleged to have been caused by the negligence of the aforementioned parties or any of their employees, agents, or any other persons. I (WE) AGREE THAT ANY CAUSE OF ACTION, CONTROVERSY OR CLAIM ARISING OUT OF OR RELATED TO THE ENTRY, EXHIBITION OR ATTENDANCE AT THE EVENT BETWEEN THE AKC AND THE EVENT-GIVING CLUB (UNLESS OTHERWISE STATED IN TIS PREMIUM LIST) AND MYSELF (OURSELVES) OR AS TO THE CONSTRUCTION, INTERPRETATION AND EFFECT OF THIS AGREEMENT SHALL BE SETTLED BY ARBITRATION PURSUANT TO THE APPLICABLE RULES OF THE AMERICAN ARBITRATION ASSOCIATION. HOWEVER, PRIOR TO ARBITRATION ALL APPLICABLE AKC BYLAWS, RULES, REGULATIONS AND PROCEDURES MUST FIRST BE FOLLOWED AS SET FORTH IN THE AKC CHARTER AND BYLAWS, RULES, REGULATIONS, PUBLISHED POLICIES AND GUIDELINES.

Check Policies

4.1.1.2. An Entrant may accidentally send a check to PerfDog that is payable to the Club organizing the Activity. When this occurs, PerfDog will destroy the check and notify the Entrant (if they provided contact information) that they must either send another check payable to PerfDog or pay online with a Credit Card or other acceptable form of payment.

4.1.1.3. An Entrant may accidentally send a check (with or without a paper Entry) to the Club organizing the Activity.

If the check is payable to PerfDog, the Club must either send PerfDog the check (and paper Entry, if applicable) or ask the Entrant to send a check payable to PerfDog (along with a paper Entry, if applicable) to avoid having their Entry discarded or cancelled.

If the check is payable to the Club, the Club must either notify PerfDog that it has received the check or ask the Entrant to send a check payable to PerfDog to avoid having their Entry discarded or cancelled. If the Club also receives a paper Entry, it must send the Entry (or email a good digital image of it) to PerfDog.

​4.1.1.4. Checks received by and made payable to PerfDog may be deposited immediately without regard to: 1) the Activity status of covered Entries and Extras, or 2) whether any of the covered Entries or Extras will be placed on a Waiting List. If the Activity is no longer accepting Entries or Extras, or if any of the Entries or Extras are placed on a Waiting List, the Entrant will receive a site Credit for any unused portion of the received payment.

​4.1.1.5. At its sole discretion, PerfDog may choose to destroy a received check instead of providing a site Credit if: 1) the Activity is no longer accepting any of the covered Entries or Extras, or 2) the amount of the check is insufficient to cover the Entries or Extras, or 3) the Entrant has an unpaid balance due to a previously bounced check, or 4) the Entrant has previously sent too many checks to PerfDog that bounced.

4.1.1.6. If PerfDog receives a check from an Entrant that bounces, PerfDog will attempt to contact the Entrant and ask him or her to immediately replace the bad check with a good one or an electronic payment online. In either case, the Entrant must pay an Administrative Fee of $25 for the bounced check. If the Entrant cannot be contacted or refuses to resolve the situation:

• The Entrant's Entries in the Activity may be cancelled.
• The Entrant will not be permitted to enter future Activities, pay for Extras, or create or renew a Membership using the Service until all outstanding Administrative Fees and Processing Fees are paid in full.
• The Entrant may be refused entry into future Activities or access to Club Memberships.
• PerfDog will deduct, from the balance PerfDog owes the Club, the original amount due the Club from the bad check.

Additional Policies

Select a link below to view additional policies.

Club Agreement

Privacy Policy

Acceptable Use Policy

Terms of Service